Official Clearinghouse

Resolving your academic records with precision.

The University of Nairobi Missing Marks & Academic Grievance Clearinghouse provides a secure, structured workflow to resolve disputed or missing marks for students and faculty.

Claims Filed
10k+
Resolved
98%
Status Tracking
24/7
University of Nairobi registrar office records

Official UoN academic grievance resolution portal.

Our Workflow

Academic marks,resolved clearly.

01
Student submitting a digital academic claim form

Submission

Students initiate a formal claim for missing or disputed academic marks online.

02
Faculty member reviewing academic records

Review

Lecturers and HODs verify the claim against official department records.

03
Registrar staff approving official mark updates

Approval

Exam officers and registrar staff validate the final mark adjustments.

04
Student receiving an SMS confirmation on their phone

Reconciliation

The system updates the portal and sends an SMS confirmation to the student.

Ensuring every student record is accurate, transparent, and complete.

03 / Institutional Impact

Precision in records. Integrity in education.

0+
CLAIMS / PROCESSED ANNUALLY
0%
PERCENT / RESOLUTION RATE
0
DAYS / AVERAGE TURNAROUND
0+
STAFF / ACTIVE COLLABORATORS
University of Nairobi registrar staff reviewing academic records in a quiet office
[UON / CLEARINGHOUSE]
[EST. 2024]
§ 04 — OUR COMMITMENT

WE BUILT A SYSTEM. TO RESTORE YOUR ACADEMIC RECORD.

Missing marks shouldn't stall your graduation. We created this clearinghouse to replace uncertainty with a clear, trackable workflow. By connecting students directly with lecturers, HODs, and registrar staff, we ensure every claim is reviewed, verified, and reconciled with the precision your academic journey deserves.

Administrative delays are often just communication gaps. Our platform bridges these gaps, providing a transparent ticketing system that keeps you informed from submission to SMS reconciliation. We are here to ensure your hard work is properly recorded and your academic status is accurately reflected.

“If a mark is missing, it is our duty to find it. We provide the structure to make that happen efficiently and fairly for every student.”

Our team works across departments to resolve discrepancies, ensuring that registrar staff and faculty have the tools they need to approve your corrections. We are committed to a process that is as reliable as the University of Nairobi itself.

— OFFICE OF THE REGISTRAR / UON
View the resolution workflow
UON.AC.KE
OFFICIAL.
TICKETING.
— CLEARING.
GET STARTED

Resolve YourAcademic Marks.

Submit your missing marks claim today. Our team will guide you through the review and reconciliation process.

§ UON / ACADEMIC UPDATES

Official Briefing Board.

SYSTEM UPDATESREGISTRAR NOTICESEXAM CALENDARFACULTY GUIDELINESTICKET STATUSACADEMIC RECORDS
SYSTEM UPDATESREGISTRAR NOTICESEXAM CALENDARFACULTY GUIDELINESTICKET STATUSACADEMIC RECORDS
SYSTEM UPDATESREGISTRAR NOTICESEXAM CALENDARFACULTY GUIDELINESTICKET STATUSACADEMIC RECORDS